Privacy Policy

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Privacy Policy

Last Updated: January 14, 2025

Little Mouse Duct Cleaning ("we," "our," or "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, schedule a service, or interact with us.

Information We Collect

1. Personal Information:
    
   • When you book a service or contact us, we may collect your name, phone number, email address, and service address.

1. Payment Information:
    
   • We collect payment details to process transactions. Payment information is securely handled by our third-party payment processor and is not stored on our servers.

1. Website Usage Data:
    
   • We use cookies and similar technologies to collect information about your visit, such as your IP address, browser type, and pages viewed, to improve our website and services.

How We Use Your Information

• To provide and manage our duct cleaning services.
• To communicate with you about appointments, promotions, and updates.
• To improve our website and marketing efforts.
• To comply with legal obligations and prevent fraud.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or marketing platforms. These parties are bound to protect your information and use it only for the purposes specified by us.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform can guarantee complete security.

Your Rights

• You can request access to or deletion of your personal data by contacting us.
• You can opt out of receiving promotional communications at any time by clicking "unsubscribe" in our emails or contacting us directly.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Little Mouse Duct Cleaning
Email: Jon@littlemouseduct.ca
Phone: (437) 328-5503
Website: littlemouseduct.ca

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Please review this policy periodically for updates.