Little Mouse Duct Cleaning ("we," "us") runs this website to tell you about our air duct and dryer vent cleaning across Vaughan and the Greater Toronto Area, and to let you ask us for a quote. This page explains what we collect, how we use it, and the choices you have. We keep it plain, the same way we keep our pricing.

What we collect

When you contact us. If you fill out a quote form, call, or message us on WhatsApp, we collect what you give us - your name, phone number, email, and whatever you tell us about the job. We use it only to reply and to provide the service you asked about.

Automatically, when you visit. Like most websites, we use Google Analytics to see which pages people visit and how they found us, so we can improve the site. This collects things like the pages you view, the type of device and browser you use, and a general (city-level) location. It uses cookies - small files your browser stores - and it does not tell us who you are by name.

How we use your information

To respond to your quote request and arrange the work.
To provide, and follow up on, the service.
To understand how the site is used and make it better.

We do not sell or rent your information to anyone.

Who we share it with

We share information only with the services that help us run the site and reach you:

Google - for website analytics and the map on our contact page.
The email and text services we use to deliver your message straight to Jon.
Our website host.

These providers only handle your information to do their job for us, and we do not allow them to use it for anything else.

Reviews shown on this site

The Google reviews on our site come straight from our public Google Business Profile. They are written by our real customers on Google, and each links back to Google.

Cookies

This site and Google Analytics use cookies to measure how the site is used. You can block or delete cookies in your browser settings; some parts of the site may work a little differently if you do. The embedded Google map may also set cookies from Google.

Your choices

You can ask us what information we hold about you, correct it, or ask us to delete it. Just reach out using the contact details below and we will take care of it.

Keeping your information

We keep your contact information for as long as we need it to serve you and keep our own records, and no longer than that. Ask us anytime to remove it.

Children

This site is meant for homeowners and is not directed at children.

Links to other sites

When you tap our phone number, WhatsApp link, or a Google link, you are handed off to that service, which has its own privacy policy.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top.

Contact us

Questions about your privacy, or want us to update or remove your information?

Email: Jon@LittleMouseDuct.ca
Phone: (437) 328-5503
Little Mouse Duct Cleaning, Vaughan, ON

Privacy policy